Dynamics CRM Administrator


Seeking a Dynamics CRM Administrator in Chicago, IL

Duties:

  • Lead implementations to the production environment
  • Create and maintain documentation on system architecture, security, processes, policies, and application configuration
  • Proactively identify process improvement and enablement opportunities; including analyzing business processes and translating them into system requirements
  • Serve as a liaison between the company, Microsoft, and potentially certified partners for successful resolution of support cases
  • Perform application administrator functions; such as: user profile management, permissions, data rules, activation of new features, licenses and storage capacity
  • Design dashboards, reports, forms, templates, page layouts, workflows, and approvals
  • Provide support to users through coordination with IT Service Desk, Practice Analysts, and work directly with users
  • Serve as escalation point to resolve technical issues regarding application, data integrity, integrations, and workflow 

  Qualifications:

  • Bachelor's degree in Computer Science or related degree is preferred
  • 5 years of previous IT experience
  • Experience in Microsoft Dynamics CRM application implementation including design, build, test, and deployment
  • Extensive skill and ability in version management and issue tracking software to document all changes
  • Extensive experience analyzing and documenting different system flows, process flows and work flows.  Ability to support and work in a project development and support environment with ability to diagnose and solve problems quickly
  • Must be proficient in stakeholder management; managing a diverse set of stakeholders at all levels of the organization and gaining buy-in from them for the recommended path forward
  • This position may require some occasional travel

Please note:

  • This client is not accepting candidates submitted by other staffing firms or agencies at this time.  
  • For immediate response please forward resumes to d[email protected]
  • For a list of our current openings please visit Valintry's Jobs Webpage

 


Very Best,

Dan Martinek 
IT Recruiting Manager
(Direct) 407-205-1127
(Cell) 407-616-4619
(Office) 800-360-1407
www.VALiNTRY.com
1201 S. Orlando Ave., Suite 440   Winter Park, FL 32789

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