Field Service Lightning (FSL) Salesforce Developer


Responsibilities:

  • Work with our customers to define requirements, propose & deliver solutions
  • Work with Salesforce Service Cloud Practice Lead to architect and build best-in-class implementations of Service Cloud and Field Service Lightning
  • Configure Salesforce Solutions using point and click tools available on the platform eg. Process Builder and Visual Flows
  • Understand and leverage Salesforce Platform to implement scalable solutions
  • Partner with our Artificial Intelligence team to create innovative Salesforce solutions for our customers
  • Ability to quickly acquire new technical expertise and understanding of latest Salesforce features and major launches and train and mentor our team as required.

Requirements:

  • 2+ years project experience in a hands-on position
  • 1+ years of experience with Salesforce in a development or configuration capacity
  • BS in Computer Science, Mathematics, Engineering, or similar technical degree or equivalent experience
  • Understanding of Customer Service and Field Service Business Operations with experience solving Complex Use Cases utilizing the breadth of the Salesforce Platform

Certifications:

  • Any Salesforce Certifications is a Plus, preferably Salesforce Service Cloud, Community Cloud, Sales Cloud or Field Service Lightning Consultant.

Skills/Technical:

  • Solid understanding of Salesforce Platform and its architecture.
  • Working hands-on experience on building Custom Applications, Lightning Experience, FSL Mobile App Extensions, Visual Flows, Process Builders, and SLAs/Entitlement Processes within Salesforce.
  • Understand Release Management, Application Lifecycle Management, Development Lifecycle and Deployment Best Practices and Governance.
  • Client Facing Experience in the following areas:
  • Pre-Sales Activities, Project Management/Ownership, Discovery and Design, Delivering Solution Options to Customers, Enterprise Application Architecture

Skills/Interpersonal:

  • Attention towards detail – detail oriented
  • Strong team player
  • Great communication skills
  • Keep an open mind and must be flexible to change

Applicants for this opportunity must have an unrestricted right to work in the United States.
[Persons in H-l, L-l, and OPT EAD status do not have unrestricted right to work.]

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