Sr. Salesforce Administrator


Job Summary:
 
The Senior Salesforce Administrator leads the ongoing development of Salesforce.com deployment for the company’s Commercial Operations group.   This role is part technical project manager, part administrator and part Salesforce analyst.  You will be responsible for the execution of the day-to-day configuration, support, maintenance and improvement of the CRM platform.  Must thoroughly understand the companies' businesses, the issues and challenges
facing the industry and organization."
 
Job Duties:
•     Serve as primary system administrator for the Salesforce. com environment with 40+ users  
       and provide ongoing training and support for sales group
•     Handle all basic administrative functions including user account maintenance, reports and
       dashboards, workflows and other routine tasks
•     Support and maintain current Einstein Analytics Dashboards (Reporting /Commercial
       Update/Bug Fixes)
•     Complete regular internal system audits and prepare for upgrades; adapt to be mobile
       friendly
•     Manage Salesforce.com data feeds and other integrations (Movex)
•     Support Quarterly Customer Satisfaction Surveys and Price Increase communication
•     Coordinate the  evaluation,  scope  and  completion  of  new  development  requests 
       (process automation using Process Builders and Flow)
•     Work  with  our  management  team  to  establish  suitable  processes  to  support 
       administrative, development, and change management activities
•     Assist in training of new users, and grow the Salesforce. com skill set across the
       organization
•     Effectively act as the liaison between our users, vendors and the application development
       teams
•     Work   independently   with   members   of   the   user   community   to   define   and  
        document development requirements
 
Job Qualifications:
•     Bachelor's Degree in Information Systems or Computer Science, and 5-7 years of experience       
       as a Salesforce.com administrator with minimal exposure to APEX
•     Saleforce.com  Admin certifications  (ADM201   and  ADM211),   Sales   Cloud,  Service  
       Cloud and  Developer certifications preferred
•     Proven ability to design and implement new processes and facilitate user adoption
•     Excellent  project management  skills  with  previous  experience  working  in  a  SCRUM  or 
       agile environment preferred and a documented history of successfully driving projects to
       completion
•     Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and
       manage laterally and upwards
•     Creative and analytical thinker with strong problem-solving skills
•     Advanced level skills using MS Office products including Excel, Project, PowerPoint, and     
       Word
•     Must be dedicated to continuous improvement

 
For immediate response please forward resumes to [email protected]
 
Anna Marcano
IT Recruiter
(Office) 407-392-3135
www.valintry.com
For a list of our current openings please visit Valintry's Jobs Webpage

Applicants for this opportunity must have an unrestricted right to work in the United States.
[Persons in H-l, L-l, and OPT EAD status do not have unrestricted right to work.]

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