Salesforce Administrator (Mid to Senior level)


Salesforce Admin (Mid to Senior Level)

This individual will be responsible for maintaining our existing salesforce instance by supporting break/fix initiatives as well as enhancement/feature requests using industry best practices moving forward. This individual will report to the Chief Marketing Officer and will work across all departments to define, design, and implement new Salesforce requirements. Areas of focus will be user management, integrations, lightning experience, customization, automation, security, data integrity, process and workflow improvement, dashboards, and creating reports. This individual will also conduct all training and change management for Salesforce.

JOB RESPONSIBILITIES

  • Serve as primary system administrator for the Salesforce.com environment
  • Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks
  • Complete regular internal system audits and prepare for upgrades
  • Manage Salesforce data feeds and other integrations
  • Coordinate the evaluation, scope and completion of new development requests and break/fix incidents
  • Work with our management team to establish suitable processes to support administrative, development, and change management activities
  • Assist in training of new users, and grow the Salesforce skill set across the organization
  • Effectively act as the liaison between our users, vendors and the application development team
  • Work independently with members of the user community to define and document business use cases, development requirements, and testing plans

PREFERRED QUALIFICATIONS

  • Bachelor's degree
  • Experience with custom buildouts and associated access and workflows within Sales & Service Cloud
  • Experience with Lightning
  • Salesforce Administrator certification
  • Pardot would be a plus
  • Experience in integrating DocuSign, and other applications
  • Strong understanding of the platform, workflows, custom views, and other content of intermediate complexity
  • Strong project management skills and ability to gather requirements, prioritize, and drive projects to completion
  • Strong data management abilities

CORE COMPETENCIES

  • Excellent project management skills and a positive attitude
  • Ongoing learning of new salesforce features
  • Strong attention to detail
  • Creative and analytical thinker with strong problem-solving skills
  • Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
  • Ability to assess the impact of new requirements on Salesforce and all upstream and downstream applications, systems and processes
  • Familiar with SDLC best practices

For immediate response please forward resumes to [email protected]
 
Anna Marcano
IT Recruiter
(Office) 407-392-3135
www.valintry.com

For a list of our current openings please visit Valintry's Jobs Webpage

Applicants for this opportunity must have an unrestricted right to work in the United States.
[Persons in H-l, L-l, and OPT EAD status do not have unrestricted right to work.]
 

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