Salesforce Super User / Career Advancement Available!


VALiNTRY is seeking a Salesforce Super User in Miami Lakes, FL

  • This is a chance for career advancement while gaining a deeper understanding of Salesforce.
  • Individual who can grow in to Junior Salesforce Administrator to help handle daily case load in Salesforce along with other administrative functions.
  • If you have one or more years experience with Salesforce as an end user in a technical or customer support role, understand database and business concepts, data analysis and reporting, development testing and quality control, we want to give you the chance to grow in to a Salesforce Administrator.
  • Seeking a self-motivated and a creative thinker who has the ability to grasp concepts quickly.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Handle and document cases and solutions created by users requesting help when Salesforce does not work as expected, when there is a need for fixes and additions in functionality, and many other reasons.
  • Handle basic administrative functions including maintenance of user accounts, profiles, roles, sharing rules, field security, and permission sets in Salesforce.
  • Create, customize, and maintain objects, fields/relationships, workflow rules, processes & flows, page layouts, record types, validation rules, list views, and custom buttons.
  • Create, customize and maintain reports and dashboards based on end users needs.
  • Update lead, account and contact records as needed by end users and for development projects.
  • Export reports for analysis to Excel and updates to Salesforce database.
  • Work with third-party integrations to Salesforce.
  • Collaborate with Senior Salesforce Administrator, Salesforce Developer, Sales, Marketing, Operations, Customer Service and Tech Support to understand unique and specific internal customer requirements for our Salesforce environment.
  • Work with our development team to test fixes and enhancements to our Salesforce environment and to assist with rollout to our production environment.
  • Keep up-to-date on new Salesforce features and functionality.

Required Background:

  • Have earned 10 or more Salesforce Trailhead badges.

Proficiency in the following areas would be a PLUS:

  • Salesforce Administrator Certification
  • Experience with development languages such as Apex, Java, JavaScript, C, C++, ASP, ASP.net or Visual Basic.
  • Exposure to an ERP.

Required Skillset:

  • Ability to prioritize tasks, identify trends and manage escalations with appropriate status updates and communications with stakeholders.
  • Excellent communication, analytical, problem-solving and organizational skills.
  • Ability to work collaboratively with Salesforce team and stakeholders.
  • Need to be able to troubleshoot and find solutions to issues independently and collaboratively.
  • Need to be able to ask questions of other team members when not finding a solution in a timely manner.
  •  Proven customer service and technical support skills realizing that our Sales team and all other departments in the company are your customer.

Please note:

  • This client is not accepting candidates submitted by other staffing firms or agencies at this time.  
  • For immediate response please forward resumes to d[email protected]
  • For a list of our current openings please visit Valintry's Jobs Webpage

 


Very Best,

Dan Martinek 
IT Recruiting Manager
(Direct) 407-205-1127
(Cell) 407-616-4619
(Office) 800-360-1407
www.VALiNTRY.com
1201 S. Orlando Ave., Suite 440   Winter Park, FL 32789
 

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