The Power of Salesforce
By now, every business professional worth their salt knows about Salesforce and its position as the leading Customer Relationship Management (CRM) platform. Its adaptability and capacity to streamline and automate any number of business processes from customer service and marketing to analytics and operations are unmatched in the marketplace.
And while Salesforce’s siren song of “Low Code / No Code” has attracted many customers to their ecosystem, many soon discover that it takes highly specialized skills to get the most out of any CRM investment.
So, what should a business looking to maximize ROI on Salesforce do?
So, what should a business looking to maximize ROI on Salesforce do?
Glad you asked! Leveraging a Salesforce staffing agency like VALiNTRY can create value and positively impact ROI FAST.
The Challenge of Finding Skilled Salesforce Professionals
In a world where Salesforce talent continues to grow and Salesforce opportunities have plateaued, Salesforce staffing agencies have emerged as the best resource an organization can have to find highly qualified talent, quickly and affordably.
Firms like VALiNTRY not only have the internal expertise in the nuances of the Salesforce ecosystem but also the ability to discern which candidates possess not only the right credentials and skill sets to fulfill your needs but also fit your culture.
For example, can you tell who would be a better fit for your medical practice?
Candidate 1: Salesforce Admin with multiple certifications and 5 years of experience in only Sales Cloud
Candidate 2: Salesforce Admin who graduated from a Salesforce Certification Bootcamp 6 months ago and has been focused on Health Cloud volunteer projects
While a Health Cloud Specialist might sound like the right answer, your medical practice may only need the tools found in Sales Cloud, so Candidate 1 is the best option. Or perhaps your office needs highly specialized HIPAA features that only a Health Cloud Specialist can deliver. Then Candidate 2 is your best option. Only a recruiter well-versed in the intricacies of Salesforce tools and skills can confidently answer this question for you.
That’s why, when hiring the wrong person can be a five or six figure mistake, having a partner who understands your business need AND the Salesforce ecosystem to assist you in the recruiting process is priceless.
Other Salesforce Recruiting Considerations
Still think leveraging internal resources to hire Salesforce talent is the most cost-effective move for you and your organization? Here are some other things to consider if you think it might be easier to recruit Salesforce talent on your own:
1. The Quantity vs Quality of Salesforce Professionals:
The rapid growth of available Salesforce expertise is a testament to the platform’s widespread adoption across industries. Individuals of all ages and backgrounds are taking advantage of the opportunity to increase their skill sets, income, and mobility via the Salesforce ecosystem.
Yet, despite the growing talent pool, the number of experienced Salesforce professionals remains relatively limited. This capability gap presents a considerable hurdle for businesses aiming to fully leverage the capabilities of Salesforce, as they grapple with finding individuals who possess both the technical knowledge and the real-world experience to deliver real value.
2. The Competitive Job Market for Skilled Salesforce Experts:
The delicate balance of knowledge and experience is particularly challenging as organizations both large and small, continue to adopt Salesforce to streamline processes, improve customer interactions, and drive overall business growth. So, between the surge in potential talent and the competition for that talent, it is perpetually challenging for organizations to secure the needed professionals who are both well-versed in the intricacies of specific Salesforce products and their particular industries.
This leads to an increasingly competitive market for the best candidates. As highly skilled experts easily find themselves in a position to choose from a myriad of opportunities, leaving employers in a tight spot as they vie for top-tier, and even mid-tier, talent. This competitive landscape not only elevates the importance of hiring well and quickly but also underscores the need for organizations to understand exactly what they need and leverage one of the best Salesforce recruitment agencies, like VALiNTRY.
3. The Complexity of Hiring Salesforce Professionals
More than just technological know-how is needed to navigate the complex world of Salesforce implementation and optimization. Thus, organizations need knowledgeable experts who are familiar with the subtleties of the Salesforce ecosystem and its best practices that can “hit the ground running” relatively quickly.
Because of this, hiring managers not only need to identify skill gaps on their existing Salesforce teams, but also be able to discern skill gaps and red flags in the individuals they interview as well. While Salesforce and others offer training programs and learning opportunities to assist in this process, many hiring managers simply don’t have the budget or bandwidth to maintain these abilities themselves.
What are the Key Features of a Salesforce Recruiting Agency
To navigate this challenging market, hiring managers must adopt strategic approaches to attract and retain Salesforce talent. Collaborating with a Salesforce staffing agency is one such move, as they specialize in identifying and placing skilled professionals, streamlining the recruitment process for organizations. Yet not all Salesforce recruiting partners are created equal. Key features of a strong and reputable partner include:
1. In-Depth Understanding of Salesforce Ecosystem
A Salesforce staffing agency must understand the breadth and depth of the multifaceted Salesforce ecosystem. More than having just a basic knowledge of the platform, strong Salesforce recruiters stay abreast of the ever-evolving features, updates, and industry-specific applications. They must also understand how Salesforce’s capabilities align with the diverse needs of client organizations across different sectors.
2. Continuous Talent Scouting and Evaluation
The heart of any staffing agency lies in its ability to scout, evaluate, and place talent effectively. In the context of Salesforce staffing, this complexity is magnified. Recruiters must not only identify technical skill but also strategic thinking, problem-solving, adaptability and culture fit. A recruiter should have an existing and extensive database of Salesforce talent that enables them to swiftly connect you with an ideal group of candidates. From Salesforce-certified administrators, developers, consultants, or other specialized roles, delivering high-quality candidates that perfectly fit your needs shouldn’t take weeks, only days.
3. Ability to Adapt to Industry-Specific Demands
Salesforce is a versatile platform applied across a myriad of industries, each with its own unique challenges and demands. Like the Salesforce platform itself, a proficient Salesforce staffing agency is agile enough to adapt its recruitment strategies to align with the industry-specific needs of every client. Whether it’s healthcare, finance, retail, or any other sector, the recruiters should comprehend the distinct requirements and nuances of each, tailoring their talent acquisition approach accordingly.
4. Client-Centric Approach
A Salesforce staffing agency succeeds by delivering candidates with skills that meet merging client needs. Balancing these two dynamics requires a client-centric approach that goes beyond merely filling positions. Understanding the unique challenges and goals of each client and their industry allows the recruiter to tailor their recruitment efforts, ensuring that the candidates placed align seamlessly with the client’s organizational culture and objectives.
Collaborating with a Salesforce staffing agency is not merely a wise choice; it’s essential to realizing the full value of your CRM investment. The Salesforce ecosystem’s complexity—from its many features to the changing skills landscape—means that talent acquisition and optimization require specialized strategy and skills to deliver top candidates.
As one of the best Salesforce recruitment agencies, VALiNTRY can be a game-changer for your organization by not only simplifying the complexity of talent acquisition but also ensuring that new hires fit seamlessly into your culture.
Ready to get started? Contact us to discover how VALiNTRY can become your official Salesforce staffing agency, allowing you to hire and retain the best Salesforce talent today.