The Best Direct Support and Administrative Hiring for Healthcare

Transform your team and your patient experience with Direct Support and Administrative Healthcare Staffing Solutions from VALiNTRY

Direct Healthcare Staffing for
Support and Administrative Roles

Direct Healthcare Staffing for Support and Administrative Roles

Healthcare leaders face significant competition in recruiting and retaining qualified Support and Administrative personnel. And these challenges are compounded by the burden of managing recruitment processes, credentialing, and compliance with ever-evolving healthcare regulations. These issues create immense pressure to stay adequately staffed with competent and compassionate professionals that manage and support high standards of patient care.

  At VALiNTRY, we understand that the foundation of any healthcare organization lies not just in its medical staff, but also in its Support and Administrative personnel. Our specialized staffing solutions are designed to meet the unique needs of healthcare teams, ensuring you have the right people in the right roles to keep your operations running smoothly.

7 Challenges Facing Direct Non-Medical Staffing in Healthcare

Healthcare facilities face numerous challenges when it comes to hiring for direct Support and Administrative positions:
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Overall Talent Shortage
There is a general shortage of qualified candidates across the healthcare industry, including for administrative roles. By 2025, the U.S. is projected to need 2.3 million new healthcare workers to keep up with demand.
High Competition for Top Talent
With unemployment rates in healthcare support roles at historic lows (around 3.5% as of 2024), attracting top talent has become increasingly difficult. The bigger budgets, better benefits, more attractive locations, and more prestigious reputations of large healthcare organizations make it difficult for smaller facilities to compete for the best administrative talent.
Rapidly Evolving Skill Requirements
Many healthcare support roles require specific knowledge of medical terminology, health information systems, and industry regulations, as well as proficiency in areas like telemedicine, data analytics, and digital health records management. This makes finding candidates with the right mix of traditional and emerging skills challenging.
High Turnover Rates
The healthcare industry has some of the highest turnover rates across all job sectors. With annual turnover holding steady in the 20%+ range nationally for the last several years, there is a constant need to recruit and train new non-clinical staff.
Burnout and Work-Life Balance Concerns
Many healthcare professionals, including those in administrative roles, experience high stress and burnout. 35.2% of physicians cited better work-life balance as their main reason for changing careers in a recent survey.
Changing Workforce Expectations
Millennial and Gen Z workers, who make up an increasing portion of the workforce, have different expectations around work-life balance, career growth opportunities, and workplace culture. Healthcare hiring leaders need to adapt their offerings to attract these younger workers.
Lengthy Hiring Processes
Thorough background checks, credential verifications, and skill assessments can significantly extend the hiring timeline, causing healthcare organizations to lose out on top candidates who accept other offers more quickly.
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7 Strategies for Attracting and Retaining Healthcare Administrative Talent

To address these challenges, and attract or retain top healthcare Support and Administrative talent, healthcare hiring leaders need to focus on:
  • Work with Healthcare hiring experts, like VALiNTRY, to ensure pay rates are at or above market standards
  • Implement performance-based bonus structures
  • Consider sign-on bonuses for hard-to-fill positions
  • Offer comprehensive benefits including health, dental, vision, and life insurance
  • Provide retirement plans with employer matching contributions
  • Offer flexible scheduling options, including remote work where possible
  • Implement paid time off policies that exceed industry standards
  • Provide non-traditional benefits like wellness programs and gym memberships
  • Offer sabbaticals or extended leave options for long-term employees
  • Offer tuition reimbursement for relevant education and certifications
  • Create clear career paths within the organization
  • Provide regular training and skill development workshops
  • Implement mentorship programs
  • Offer opportunities for cross-departmental experience and job rotation
  • Partner with agencies, like VALiNTRY, who specialize in healthcare administrative roles
  • Utilize their extensive networks to access a wider talent pool
  • Benefit from their industry-specific knowledge and screening processes
  • Develop a compelling employee value proposition
  • Showcase your organization’s culture and values on social media and job boards
  • Encourage employee testimonials and success stories
  • Utilize time-tested, industry-specific hiring processes provided by healthcare staffing agencies, like VALiNTRY, to streamline search, interviewing and onboarding
  • Provide timely feedback to candidates throughout the process
  • Regularly solicit and act on employee feedback
  • Recognize and reward outstanding performance
  • Promote diversity, equity, and inclusion initiatives
  • Encourage team-building activities and social events
  • Create a culture that respects personal time and discourages overwork
  • Maintain open communication channels between management and staff
  • Reduce disruptions caused by frequent staff changes
  • Foster long-term relationships between staff and patients
  • Maintain consistent quality of care and operational efficiency
  • Increase job satisfaction through career growth opportunities
  • Improve team cohesion and organizational loyalty
  • Reduce burnout rates common in Healthcare settings
  • Eliminate recurring recruitment and onboarding expenses
  • Reduce costs associated with temporary staffing agencies
  • Minimize productivity losses during staff transitions
  • Build a cohesive team aligned with your organization’s values
  • Improve interdepartmental collaboration and communication
  • Create a positive work environment that attracts top talent
  • Invest in long-term employee growth and specialization
  • Develop a workforce adaptable to evolving Healthcare technologies
  • Create internal career paths to retain high-performing employees

How VALiNTRY Solves Your Direct Healthcare Support and Administrative Staffing Needs

VALiNTRY offers comprehensive solutions to address your direct Support and Administrative hiring challenges:
Extensive Candidate Network
  • Passive and Active recruitment efforts to maintain an up-to-date talent pool
  • Utilization of V-FiTT, our advanced AI-driven hiring app, to identify ideal candidates within our database of 6 million+ pre-screened candidates
Rigorous Vetting Process
  • Multi-stage screening including skill assessments, credential verification, behavioral interviews, and reference checks
  • Thorough background checks including criminal and work history
Industry-Specific Expertise
  • A team with a nearly a century of combined healthcare staffing experience
  • Thorough background checks including criminal and work history
Flexible Staffing Options
  • Direct hire and Temp-to-Hire placements for long-term or perm positions
  • On-Demand Temporary staffing for unexpected vacancies, peak periods or short-term needs
Compliance Assurance
  • Regular audits of our hiring processes to ensure adherence to industry standards and regulations
  • Assistance with maintaining proper documentation for all placements

Why Choose VALiNTRY for Healthcare Support Staffing?

VALiNTRY is the ideal partner for direct Support and Administrative hiring in healthcare because:
Healthcare Industry Focus

With over two decades in in the healthcare staffing business, we understand the unique challenges and requirements of the industry.

Proven Track Record

We’ve successfully placed over thousands of healthcare Support and Administrative professionals with healthcare facilities across the U.S.

Time and Cost Savings

Efficient talent acquisition processes, such as our 48-hour candidate submission time, can help you reduce your time-to-hire and save on overall recruitment costs.

Quality Assurance

We offer a 90-day replacement guarantee for all direct hire placements and maintain a 4.8 (out of 5) on Glassdoor and an 86% candidate retention rate.

Scalable Solutions

From single placements to large-scale staffing projects, our resources and expertise can scale to meet your needs.

Ongoing Support

We provide regular check-ins and performance reviews during the onboarding process to ensure long-term success for our clients and their new employees.

Healthcare Support and Administrative Roles We Excel in Placing

VALiNTRY’s expertise covers a wide range of direct Support and Administrative positions in healthcare, including:
  • Case Managers
  • Claims Specialists
  • Clinical Managers
  • Credentialing Specialists
  • Director of Nursing
  • Facilities Managers
  • Health Information Technicians
  • Healthcare Administrators
  • Healthcare Data Analysts
  • Healthcare IT Management & Specialists
  • Hospital Administrators
  • Medical Billers and Coders
  • Medical Director
  • Nursing Home Administrator 
  • Patient Advocates
  • Patient Care Coordinators
  • Patient Financial Services Representatives
  • Pharmaceutical Project Manager
  • Nursing Home Administrators
  • Regulatory Compliance Specialists
  • Utilization Review Specialists

Healthcare Support and Administrative Roles We Excel in Placing

VALiNTRY’s expertise covers a wide range of direct Support and Administrative positions in healthcare, including:
  • Case Managers
  • Claims Specialists
  • Clinical Managers
  • Credentialing Specialists
  • Director of Nursing
  • Facilities Managers
  • Health Information Technicians
  • Healthcare Administrators
  • Healthcare Data Analysts
  • Healthcare IT Management & Specialists
  • Hospital Administrators
  • Medical Billers and Coders
  • Medical Director
  • Nursing Home Administrator 
  • Patient Advocates
  • Patient Care Coordinators
  • Patient Financial Services Representatives
  • Pharmaceutical Project Manager
  • Nursing Home Administrators
  • Regulatory Compliance Specialists
  • Utilization Review Specialists

Optimize Your Workforce with Direct Healthcare Support and Administrative Hiring from VALiNTRY

Don’t let direct healthcare Support and Administrative staffing challenges hinder your organization’s success. Partner with VALiNTRY’s healthcare staffing experts to find the best talent, streamline your direct hiring processes, and ultimately deliver improved patient care and organizational success.

  Discover how VALiNTRY can become your preferred Direct Healthcare Support and Administrative Hiring Agency!
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Direct Healthcare Administrative and Support Hiring FAQ
by VALiNTRY

What Are the Most Effective Strategies for Recruiting Healthcare Administrative Staff?
Effective strategies include offering competitive compensation, emphasizing work-life balance, providing career development opportunities, leveraging professional healthcare direct staffing agencies (like VALiNTRY), and building a strong employer brand.
How Can We Reduce Time-to-Hire For Healthcare Administrative Positions?
Streamline your hiring process by partnering with specialized healthcare staffing agencies, like VALiNTRY, providing timely feedback to candidates, and ensuring a smooth onboarding process.
Salary trends vary by location and specific role, but generally, healthcare administrative salaries are increasing due to high demand. It’s crucial to work with professional healthcare direct staffing agencies (like VALiNTRY) to regularly benchmark your offerings against industry standards to remain competitive.
How Can We Improve Retention Rates for Healthcare Support Staff?
Focus on creating a positive work culture, offering competitive benefits, providing opportunities for professional development, recognizing employee contributions, and ensuring work-life balance.
What Qualifications Should We Look for in Healthcare Administrative Candidates?
Key qualifications often include a bachelor’s degree in healthcare administration or a related field, knowledge of healthcare regulations, proficiency in healthcare-specific software, and strong communication and organizational skills.
How Can We Attract Millennials and Gen Z To Healthcare Administrative Careers?
Highlight opportunities for career growth, emphasize your organization’s mission and impact, offer flexible work arrangements, and showcase your use of cutting-edge healthcare technologies.
What Are the Most Challenging Healthcare Administrative Positions to Fill?
Roles like Healthcare IT Managers, Revenue Cycle Managers, and Clinical Department Administrators are often among the most challenging to fill due to the specialized skills and experience required.
How Can We Assess Soft Skills in Healthcare Administrative Candidates?
Use behavioral interview questions, situational judgment tests, and role-playing exercises to evaluate crucial soft skills like communication, problem-solving, and adaptability.
What Are the Benefits of Using A Healthcare-Specific Staffing Agency for Administrative Hiring?
Healthcare-specific agencies offer access to a larger pool of qualified candidates, industry-specific knowledge, faster placements, and often provide temporary staffing solutions to fill immediate needs.
How Can We Create an Effective Onboarding Process for New Healthcare Administrative Hires?
Develop a structured onboarding program that includes orientation to your organization’s culture, thorough training on relevant software and procedures, clear communication of job expectations, and regular check-ins during the first few months of employment.
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